Medina Shabani
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Articles
Recent activity by Medina Shabani-
Choosing a ringing pattern for a hunt group
Information for administrators A hunt group is a way to manage calls coming to a phone number that is shared by a group of people. The distribution of the calls depends on the ringing pattern ...
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Speed dial numbers
About speed dial numbers Speed dial numbers are two-digit numbers that you can dial instead of full phone numbers or short numbers. You can use your speed dial numbers on any of your devices, inclu...
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Additional overflow
Information for administrators The additional overflow feature enables you to combine two separate hunt groups together. This way if no one in a hunt group answers a call, the call is transferr...
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Working with others
One Net provides you with a set of features that help you work with other people in your company. Assistant You can have an assistant who handles your calls when you're unavailable or when you want...
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Company speed dial numbers
Information for administrators About speed dial numbers Speed dial numbers are two-digit numbers that you can dial instead of full phone numbers or short numbers. You can use your speed dial n...
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Assistant
You can have an assistant who handles your calls when you're unavailable or when you want to answer only selected calls. About the assistant service You can select a user or a company number to tak...
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Managing closed hours
Information for administrators About closed hours You can use closed hours to control the activity of services assigned to company numbers, such as auto-attendant, call queue or hunt group. Read...
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Manager
You can be assigned to one or more managers that you handle incoming calls for. You can view the details of the service and edit selected options. About the manager service You can view the details...
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Call screening
Information for administrators As an administrator, you can control which incoming calls reach your organisation and which outgoing calls can be made from your organisation. About call screening...
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My groups
See an overview of your groups and choose whether you want to answer calls for your hunt groups. About groups You can be assigned to the following groups: One organisational group One call pickup ...