Medina Shabani

Your One Net voicemail records messages from callers if you're unavailable or already on a call. With voicemail, you can: Play personalised greetings to callers when you're busy or unavailable Acc...

About user services One Net provides a range of services for users, from managing caller ID and forwarding calls to monitoring other users' availability. Some user services can only be set up by an...

As a user, you can edit some of your call features. Whether you can edit a call feature depends on the level of access your administrator gives you. If you want to edit a feature you don't have acc...

  One Net miniClient allows you to define how long your call history is stored for. You can also export and delete your call history. To define how long your call history is stored for On a PC, r...

Information for administrators About configuring desk phones The devices' availability depends on your solution Desk phones, conference phones and a range of hardware products are available i...

Managing ringing options You can set up how you want your incoming calls to ring your devices, for example, which of your devices should ring when you receive incoming calls or what happens to call...

When you first start using One Net miniClient there are some setup tasks that you might need to do. You can do these tasks or change these settings later on if you want to. Changing the language Yo...

The articles listed below describe the services users can set up in One Net Feature Management Portal. Administrators can also set up these services on behalf of users. Managing personal settings ...

Forwarding calls There are a number of situations when you may want to forward incoming calls to another phone number or to your voicemail. You can set up call forwarding for the following situatio...

One Net miniClient allows you to export your call diagnostics data. To export your call diagnostics data On a PC, right-click the One Net miniClient icon in the taskbar notification area. On a Ma...