Managing user services

About user services

One Net provides a range of services for users, from managing caller ID and forwarding calls to monitoring other users' availability.

Some user services can only be set up by an administrator. The instructions for these services are described in the One Net Feature Management Portal help for administrators. All other user services can be set up both by users and administrators. The instructions for these services are described in the One Net Feature Management Portal help for users.

Changing a user's settings

For administrators only

1. Select Management > Users & Groups.
2. In the Users Management section, select Manage.
3. Select a user whose settings you want to manage.
4. Select Manage this user.
5. When you've finished, select Exit this account at the top of the page.

Managing your own settings

1. Select Management > Users & Groups.
2. In the Users Management section, select Manage.
3. Select your own account from the users list.
4. Select Manage this user.
5. When you've finished, select Exit this account at the top of the page.

User services set up by an administrator

Configuring a desk phone

You can configure a user's desk phone buttons for speed dialling.

Read about configuring a user's desk phone >

User services set up by a user or an administrator

An administrator can set up any of the other user services on behalf of a user.