Managing calls

Your calls are displayed in the Calls tab.

Read more about different areas of One Net miniClient >

An active call can show the following information:

• The caller’s name and number
• The status of the call: active, on hold
• A timer showing the duration of the call
• Buttons showing the actions you can take for that call

Making calls

Using One Net miniClient, you can make calls in several ways.

Note: You can have up to four active calls. If you make or answer any other call, the operation fails.

To call a contact

1. Select the Contacts tab.
2. Double-click the contact.
   Or
   Right-click the contact and select Call.

To find and call a contact

1. Select the Contacts tab.
2. In the search box, enter the text you want to search for. Searching happens in real time.
   You can enter partial information, such as part of a name or phone number, but you must enter at least two characters.
3. Double-click the contact.
   Or
   Right-click the contact and select Call.

To call a number

If you know the number you want to call, you can enter it directly using the dial pad.

1. Select the Calls tab.
2. Select
3. Enter the number and select Call.

To end a call

• In the active call, select

To hold/resume a call

• In the active call, select /.

Answering calls

For every call you have a set of available actions.

• In the incoming call, select .

To put a call on hold

• In the active call, select .

To resume a held call

• In the active call, select .

To mute your microphone during the call

• In the active call, select .

To unmute your microphone during the call

• In the active call, select .

To send tones during the call

1. In the active call, select .
2. Select Show Dialpad.
3. Dial the number.

To end a call

• In the active call, select .