Business Advance Traveller - Roaming and Benefits

If you are on a Business Advance Traveller plan, you can enjoy the below features:

Features/Benefits
Pooled UK data to share across an organisation
Combines users of 3G, 4G, 5G and Mobile Broadband
Easier to avoid out-of-bundles charges
Worry-free UK data and control of users’ usage
Unlimited calls to UK mobiles and landlines (starting 01, 02, 03) within the UK and standard UK texts for all employees
4G built-in as standard, 5G Options

You are also entitled to the below benefits:

- Roam Free in Europe Zone 1 and 2 (see listed countries below)
- 200 International Minutes can be used when calling from UK to the below countries:

Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Territories, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy (inc. Vatican City), Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal (inc. Madeira), Romania, Slovakia, Slovenia, Spain (inc. Balearic Islands), Sweden, Faroe Islands, Switzerland, Turkey, Vatican City, USA, Canada.

Roaming
Roaming for free:

Ireland

Europe Zone 1: Roaming in these countries is free!

Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France (Incl. Corsica), French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Italy (Incl. Sardinia and Sicily), Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion, Romania, Saint Martin, Slovakia, Slovenia, Spain (Incl. Balearic Islands), Sweden, Vatican City

Europe Zone 2: Roaming in these countries is free!

Faroe Islands, Guernsey, Isle of Man, Jersey, San Marino, Switzerland, Turkey

World Zone: £5 a day to use your UK plan as normal in this zone

Afghanistan, Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Bahrain, Bangladesh, Barbados, Bermuda, Bonaire, Bosnia and Herzegovina, Brazil, British Virgin Islands, Cambodia, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Curacao, Democratic Republic of the Congo, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Eswatini (Formerly Swaziland), Fiji, Georgia, Ghana, Grenada, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Laos, Lesotho, Macau, Macedonia, Malaysia, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, New Zealand, Nicaragua, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Saba, Samoa Western, Saudi Arabia, Serbia, Singapore, Sint Eustatius, Sint Maarten, South Africa, South Korea, South Sudan, Sri Lanka, St Kitts and Nevis, St Lucia, St Vincent and the Grenadines, Suriname, Taiwan, Tanzania, Thailand, Tonga, Trinidad and Tobago, Turks and Caicos Islands, Ukraine, United Arab Emirates, United States of America, Uruguay, US Virgin Islands, Uzbekistan, Vanuatu, Vietnam

Please note: as part of the daily rate, you can call locally and back to the UK but calling other destinations while roaming in any of the above countries would be chargeable. Also, if you exceed your UK data allowance while roaming, this will incur a charge of £12.77 per GB.

Rest of World Zone:

If you are roaming outside of our World Zone standard roaming rates apply

Countries covered:

Algeria, Angola, Azerbaijan, Bahamas, Belarus, Belize, Benin, Bhutan, Bolivia, Botswana, Brunei, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Cook Islands, Cuba, Djibouti, Equatorial Guinea, Ethiopia, Falkland Islands, French Polynesia, Gabon, Gambia, Greenland, Guinea, Guinea-Bissau, Iran, Iraq, Ivory Coast, Kyrgyzstan, Lebanon, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Maritime & Aerospace Service, Mauritania, Mauritius, Namibia, Nepal, New Caledonia, Niger, Nigeria, Palestine, Rwanda, Saint Helena, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Solomon Islands, Tajikistan, The People’s Republic of Congo, Timor Leste, Togo, Tunisia, Uganda, Venezuela, Yemen, Zambia, Zimbabwe

MMS

MMS text messages are not included in the plan and will be chargeable. Depending on the size of the MMS message this can range from 35p - 55p per message.

If the messages are sent (without roaming) the charges range from 35p - 55p per message, messages can be grouped so may appear higher but all depends on the content associated with the text.

If you have any questions regarding the above, please feel free to contact us using any of the below options: 

Ticketing system - Support@citycom.co.uk
Support Line - 03309121212
Webchat - www.citycom.co.uk
WhatsApp - 07909121212