Vodafone - World Zone

Business Traveller Users are automatically entitled to European Travel Select (ETS) and World Travel Select (WTS) - if you are not travelling in a country that is not listed under ETS or WTS, you are travelling in a Rest of World Zone (RoW). If you are in a RoW Zone, standard roaming rates apply - the exact charge is listed below along with the countries:

European Travel Select (ETS)
From 1st January 2022, ETS will apply to selected tariffs. It is a £2.50 daily charge which allows the customer to use their UK inclusive allowance in Europe Zone 1 and 2. It applies when the user is roaming in a European destination*.

*The Republic of Ireland and Isle of Man are excluded from ETS, and will remain as inclusive destinations within our tariffs.

The £2.50 daily charge will be applicable when roaming in the below destinations:

EU Zone 1 – Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, French Territories, Germany, Gibraltar, Greece, Hungary, Iceland, Italy (inc. Vatican City), Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal (inc. Madeira), Romania, Slovakia, Slovenia, Spain (inc. Balearic Islands), Sweden

EU Zone 2 - Channel Islands (inc. Guernsey, Jersey), Faroe Islands, San Marino, Switzerland.

World Travel Select (WTS)

World Travel Select allows you full access to your UK bundle and allowance whilst roaming worldwide for just £5.00 (exc. VAT) per day. WTS is applicable to Vodafone tariffs NOT on an unlimited plan. 

World Travel Select is available in the following countries:

Afghanistan, Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Bahrain, Barbados, Bangladesh, Bermuda, Bosnia and Herzegovina, Bonaire, Brazil, British Virgin Islands, Cambodia, Canada, Cayman Islands, Chile, China, Columbia, Costa Rica, Curacao, Democratic Republic of Congo, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Fiji, Georgia, Ghana, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Israel, Japan, Jamaica, Jordan, Kazakhstan, Kenya, Kuwait, Laos, Lesotho, Macau, Macedonia, Malaysia, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, New Zealand, Nicaragua, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Saba, St.Kitts and Nevis, St. Lucia, St. Vincent, Saudi Arabia, Serbia, Singapore, Sint Eustatius, Sint Maarten, South Africa, South Korea, South Sudan, Sri Lanka, Suriname, Swaziland, Taiwan, Tanzania, Thailand, Tonga, Trinidad
and Tobago, Turkey, Turks and Caicos Islands, Ukraine, United Arab Emirates, Uruguay, USA, US Virgin Islands, Uzbekistan, Vanuatu, Vietnam, Western Samoa.

> Our daily roaming rate is currently applicable against ALL noted event types including received SMS
> Any usage will be debited from your UK bundled allowance
> If you exceed your UK allowance, you will be liable to UK out of bundle rates

IMPORTANT: Travel Plus and World Travel Select roaming products will invoice the daily roaming fee for any liable utilisation of service, for example, in some instances, CDRs may display events listed as “0Mb”, this simply means data was used but as the amount was under a single Mb, the Kb value is not displayed within CDR’s.

Rest World Zone (ROW)
Standard roaming rates apply when roaming in a Rest of World Zone:

Data ROW Zone 1 £0.11 Per MB
Data ROW Zone 2 £3.40 Per MB
Data ROW Zone 3 £3.40 Per MB
Data ROW Zone 4 £11.34 Per MB

Please see list of countries below in Rest of World Zones:

Zone 1
Azerbaijan, Bahamas, Benin, Bhutan, Botswana, Brunei, Burkina Faso, Cameroon, Central African Republic, Chad, Peoples , Republic of Congo, French Polynesia, Gabon, Iran, Iraq, Ivory Coast, Madagascar, Niger, Nigeria, Palestine, Rwanda, Samoa Western, Seychelles, Solomon Islands, Tajikistan, Togo, Venezuela, Yemen, Zambia.

Zone 2
Algeria, American Samoa, Belarus, Bolivia, Cape Verde, Gambia, Guinea, Guinea-Bissau, Kyrgyzstan, Liberia, Malawi, Mauritania, Mauritius, Senegal, Sierra Leone, Zimbabwe.

Zone 3
Burundi, Libya, Mali, Namibia, Nepal, Sao Tome and Principe, Tunisia.

Zone 4 - Please note: No bolt-ons can be added to ease the cost of roaming in Zone 4. Please use Wi-Fi where possible as charges in this zone are very high. 
Angola, Ascension Islands, Australian External Territories, Belize, Comoros, Cook Islands, Cuba, Diego Garcia, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Greenland, Kiribati, Lebanon, Maldives, Marshall Islands, Micronesia, Midway Island, Naura, New Caledonia, Niue, Norfolk Island, North Mariana, Palau, Saint Helena, Somalia, St Pierre & Miquelon, Syria, Timor (East), Tokelau, Turkmenistan, Tuvalu, Wallis & Futuna.

Data bolt-ons can be added for purpose of a trip to one of the above destinations to ease roaming data cost (excluding RoW Zone 4):

Please note, depending on when the bolt-on is added, the selected may be pro-rata:

Example - Data bolt-on applied when we quote a price for any bolt-on, that package is based on the bolt-on being applied during the whole billing period of any given month. However, if you apply a bolt-on part way through a month, you will only receive part of the allowance (as you will only be billed part of the cost). If you apply a standard 5GB bolt-on against a subscription on the 15th of the month, and your bill date falls on the 1st, you will only receive half the allowance for the remainder of that month.

If you need more information, please contact us on: 

support@citycom.co.uk

03309121212