My Phone is Faulty – Citycom

If you believe there is a manufacturer fault with your provided desk phone, please provide the below information to Citycom Support team so that this can be raised accordingly:

Company Name:
Handset Model:
Serial Number (Mandatory if a Yealink or Cisco):
MAC address:
Description of fault:
Diagnostics Performed:
Acceptance of Charges:	I acknowledge that the hardware will be tested by our supplier and if found to be in working order it/they will be returned, and the repla cements charged for. Please confirm by typing “I agree” below. ---
Delivery Details
Company Name:
First Line Address:
Town/City:
Postcode:
Contact Name:
Contact Number:
Collection Details
Company Name:
First Line Address:
Town/City:
Postcode:
Contact Name:
Contact Number: