Phone shortcuts

About phone shortcuts

Phone shortcuts are dialling codes that you can use to:

Perform call services from your phone, such as picking up a call and parking it
Activate or deactivate call services, such as do not disturb and call forwarding

Using phone shortcuts

You can dial phone shortcuts from any of your devices, including your One Net desk phone or mobile phone.

Some phone shortcuts require additional information, such as a phone number to forward a call to, or an extension to pick up a call from. You can enter this information straight after the code or wait for the system to prompt you. If you have to enter a phone number, you can enter the full number or just the extension if the number is within your organisation.